What is the Preferred Customer Program?This is the Marina Medical way of saying "Thank You" to our customers. Marina Medical believes in sharing in its success and growth. Who better to share with then the customer that helped us achieve our success. You do not have to do anything differently than what you are doing. By being a customer of Marina Medical, your account is automatically entered into the Preferred Customer Program. Obviously, the more you use Marina Medical products, the more Preferred Customer Reward Points will accumulate into your account. There is no extra cost or fee to you. It is simply a Thank You from Marina Medical
How You Can Earn Points From Marina Medical to Redeem on Preferred Customer Rewards?It is really simple. For any purchase at List Price that you make from Marina Medical you will earn a point for each dollar spent ( $ 1 = 1 Point ) Points can also be earned when you take advantage of Special Promotions offered throughout the year.
REWARDS SCHEDULE |
| Point Level |
500 |
1000 |
2000 |
5000 |
| Free Instruments up to: |
$25 |
$59 |
$125 |
$350 |
| Free etching (# Instruments) |
6 |
12 |
24 |
60 |
| Free Repair or Sharpening ( Please call for details, Not all apply) # Instruments |
3 |
6 |
12 |
30 |
| 25% OFF any order up to: |
$100 |
$200 |
$400 |
$1000 |
| 15% OFF any order up to : |
$200 |
$400 |
$800 |
$2000 |
| 10% OFF any order up to: |
$300 |
$600 |
$1300 |
$3500 |
Turn Points into Valuable Preferred Customer Rewards?You can review your Marina Preferred Customer Points Statement on-line anytime. Watch your point accumulation grow. When you have accumulated enough points, you can select from a variety of Marina Preferred Customer Awards. Points will automatically be taken from your account and shown on your next statement. You can also call your Marina Medical customer service representative who will be more than pleased to help you with your instrument selection.
How Do You Keep Account of Your Points?There are at least three ways for you to keep track of your Point Total. Marina Medical will send to you a quarterly update of your Point Total along with announcements about the program. Your Point Total will also be accesible on-line at www.marinamedical.com on any day that you access the Marina Medical website. You may also call Marina Medical Customer Service on any business day and ask for your Point Total. ( See the Rewards Chart in this Newsletter
Did you know ?Marina Medical specializes in high quality Surgical Instruments for the specialties of Gynecology, Plastic Surgery, Facial Plastics, Cosmetic Surgery, Dermatology, Otorhinolaryngology, Hand Surgery and Oral Maxillo-Facial Surgery amongst other subspecialties. Marina Medical actively stocks over 2.000 different products for inmediate delivery to our customers
Eighty five to ninety percent of Customer Orders are shipped the same day they are received. Most backorders are filled within two weeks ARO (after receipt of order ). Ocassionally, a rare or highly specialized surgical instrument will take longer to deliver Marina Medical has over 10,000 products in its All Specialties Catalog. Therefore, if you cannot find a particular item in one of our specialty catalogs, please call Customer Service and ask for your particular need. There are 10,000 chances that Marina Medical will be able to provide the product.
Marina Medical attended 70 conventions, workshops, congresses, symposia and other types of surgical meetings in 2003. The Conventions schedule for 2004 is even more ambitious. So your chances of seeing Marina Medical on the road are very good.
Marina Medical wants you to hand pick your own instruments. This is why Marina Medical carries quantities of the same instrument to each meeting. The customer is allowed to feel each instrument and settle on the ones that feel best in his hands. Marina Medical avoids surprises because when you pick your own instruments, there are no surprises when instruments are delivered after the meeting. |
